"Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs.
It isn't about slickness. Simple and clear go a long way"
_ John Kotter _
Presentation skills is about structure, nerves, voice and body language. People tend to forget what you do right, but they don't forget what you do wrong.. so get started and become a great presenter!
Examples of what to do and what not to do where a language barrier exists.
How people communicate in business is, to some extent, determined culturally. Languages, idioms, intonation, and gestures all vary to some degree. It’s not too difficult - essentially, it’s just about remaining mindful of cultural sensitivities when communicating.
Guidelines for Effective Communication
Resolving Team Conflicts through Communication -
When you facilitate discussion between team members, you should focus the discussion on the present, not the past. You should also talk about issues and problem behaviors, not personalities.
You can follow many more guidelines to facilitate open and honest communication ...
Preparing to be Assertive
Activity to get better at communicating assertively -
Instructions for use:
● To use this tool, think about a difficult communication situation in which you need to
● Use the table to decide how to communicate assertively. Then assess the situation and note how you felt during the encounter and how the other party reacted.
● Think of a challenging communication situation ...
Reply or not to reply, that is the question …
Sometimes we don't want our customers to know about our internal conversations …
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