Process improvement project - Analyze -
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A very simple technique and tool to help logically analyse a situation, and move toward the root cause of something
Example scenarios in where this can be used:
Does the problem occur on certain days?
Does the problem occur in specific locations?
Does the problem occur when a volume of workload reaches a certain point?
This tool can help develop a Problem Statement within your Project Charter in the Define phase.
It can help to identify solutions. The analysis may identify best or better practices.
The basic template looks like this:
Here are some questions to ask which will help to populate the template with answers: