Communication DOs and DON'Ts
Examples of what to do and what not to do where a language barrier exists.
DOs
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Research to improve your understanding of cultural norms
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Check the suitability of speech anecdotes, analogies, and jokes with a local speaker
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Use clear, slow speech
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Pause more frequently when speaking
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Use simple sentences
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Reinforce important points by using different words to explain the same idea
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Use active verbs
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Use visual aids where appropriate, checking them in advance with a local colleague
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Use appropriate gestures and facial expressions for emphasis
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Distribute written summaries if appropriate, determining first if they should be in the local
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Language
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Check that your audience understands what you are saying
DON'Ts
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Speak more loudly than normal
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Use slang or colloquialisms
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Use long or compound sentences
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Use passive verbs
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Equate poor grammar or mispronunciation with lack of intelligence
The capacity to successfully communicate in today's environment is a pivotal element to the success of any organization.
As a Lean consultancy, we are passionate about simplicity and Lean is a mindset that we apply in all our areas of activity. Our Lean Office and Leadership-oriented communication training programs act as a catalyst to help you accelerating your professional skills and abilities to face the future of work.