Lean Tools Applied to an Office Environment
Inefficiencies cost money!
Companies lose 20 to 30 percent in revenue every year due to inefficiencies...Don't be one of them, get Lean Office!
If you are working in an office environment in particular (e.g. Human Resources, Customer Service, Accounting, Procurement,etc,) and you realize that the way things are done could be improved, then you are on the right track to adopt the "Lean thinking"!
Based on our years of experience, we propose this workshop to get you started in your improvements efforts, either be for a quick win or a project-based process improvement.
Getting focused on identifying and performing the right administrative tasks with the right processes and providing added value to the end user: How? What tools and techniques work best in an office environment? In our workshop "Lean tools applied to an office environment", our objective is exactly that: answer these questions.
In the workshop you will be introduced to :
Lean Office: what is it and why make your office Lean?
Waste in an office environment: what it is, where to find it,
Continuous improvement projects: overview of type, selection and methodologies,
What specific Lean tools to use in an office environment and when,
How to apply the tools – Examples and practical cases.
This is a 2h30-hour interactive and online workshop.
Upon request, the content of this workshop can be split into different chapters and provided through online dedicated training sessions.
What is unique about this program
The tools: these are practical tools that have been used in hundreds of assignments by consultants and executives.
The focus on active participation through examples from real organizations, including your own.