New Manager Orientation

Orienting yourself simply means adjusting to and becoming familiar with your new surroundings. For example, hikers use maps to figure out what direction to travel in and how to return home.

When a manager is new to a company or has received an internal promotion, an orientation process helps make the manager's transition into the team a lot smoother.

Managing NEW Managers

For managers looking to improve their organization’s performance by developing their advanced management skills.

There are 3key areas to consider in the orientation process.


  1. The first is knowing the importance of new manager orientation.

  2. The second is awareness of the content of the orientation.

  3. And the final consideration is addressing cultural sensitivity issues.

The Importance of New Manager Orientation
  • Recognizing the importance of new manager orientation can help retain talented employees. There's a lot of competition between companies to recruit the best managerial candidates. That's why companies need to continually sell the job to new managers.


  • One of the best ways you can successfully integrate new managers is by aiming to create a dynamic, motivational atmosphere in which they can excel. Sometimes, new managers can experience new manager remorse – uncertainty and doubt about their new position. When the right atmosphere is created, a new manager is less likely to experience anxiety over accepting the new position.


  • During the orientation process, you should make it clear to the new manager what the benefits of working with the company are. By selling the employee on the positive aspects associated with growing with the company, the person is less likely to leave.

  • Orientation presents an opportunity for a company to articulate the values needed to be successful.  Every company's orientation policy should provide a platform for employees to learn about a company's culture, its strategic aims, and its internal and external operating practices.

The Content of the Orientation

You can use the orientation process to provide the new manager with the basic information, skills, and tools needed to perform well.

  • The orientation should provide the new manager with a clear picture of the company's organizational structure, and where the manager's department is located within it. To achieve this objective, a new manager should be able to meet with existing company leaders to discuss alignment, strategy, the potential for cooperation, and how to avoid conflict.

  • The content of the orientation should outline the specifics of how training is provided. This includes information about when training is to be provided, how it is to be given, and how much training there will be.

  • New managers need to receive training in four general management-related areas, in addition to more specialized training related to their respective roles:

  1. Contractual information – New managers should be aware of the legal procedures that govern contractual negotiations. This includes labor contractual negotiations and contracts involving suppliers or customers. 

  2. Employee relations – When moving into a position of authority, new managers may find that colleagues will have a different attitude toward them. Managers need to be able to handle these situations in a professional manner.

  3. Interview etiquette – Interviewing applicants for vacancies is a managerial task. New managers should be familiar with the legal aspects involved to avoid potential lawsuits. In addition, managers need to learn how to match the right person with the right job.

  4. Delegation – Delegating is one of the most common tasks a manager will carry out. New managers need to be taught the correct delegation techniques that have previously worked in the company.

Cultural Sensitivity

Remember that new managers may come from different countries and have different cultural backgrounds. The person supervising

the orientation should realize that people from different backgrounds may process information differently, and some people may be uncomfortable with certain approaches to training and group meetings.

Orientations should embrace and cater to different cultures. For instance, some managers will come from an egalitarian background, while others come from a more hierarchical background. Again, depending on their backgrounds, some new managers may have a formal or informal managerial style. Or they may have a direct or indirect communication style.

Some cultures welcome a group-based approach, while others take an individualist approach. What must be remembered is that all cultural groups deserve equal respect in the workplace.

business transformation, personal development, flmlean

A new manager can include a person who has been hired from outside a company, or it could be a person who has received a promotion from within the company. Both types of managers need to undergo orientation to make a smooth transition.