Process improvement project - Improve -

Why bother with a Pilot if I already tested a potential solution?

 

Used in the Improve stage of the DMAIC cycle.

 

A Pilot is more thorough than a small test.  

 

Pilots also provide a good selling opportunity to those who will need to use the improved process in the future...

pilot
Tips for carrying out a Pilot

  • Do not create an unreal test, for a Pilot to work you must be using the real process and real data with live systems

 

  • Do not try to make the Pilot work, it needs to follow the actual process, not be bent and changed so the Pilot looks a success

 

  • Carry out a Pilot in a quiet environment, so distractions from noise and other people do not impact on the Pilot results

 

  • Conduct a Pilot with your best personnel.  Do not opt for a range of staff who have varying skills and experience

 

  • Treat the Pilot as though it is your full implementation.

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