Process improvement project - Improve -
Why bother with a Pilot if I already tested a potential solution?
Used in the Improve stage of the DMAIC cycle.
A Pilot is more thorough than a small test.
Pilots also provide a good selling opportunity to those who will need to use the improved process in the future...
Tips for carrying out a Pilot
Do not create an unreal test, for a Pilot to work you must be using the real process and real data with live systems
Do not try to make the Pilot work, it needs to follow the actual process, not be bent and changed so the Pilot looks a success
Carry out a Pilot in a quiet environment, so distractions from noise and other people do not impact on the Pilot results
Conduct a Pilot with your best personnel. Do not opt for a range of staff who have varying skills and experience
Treat the Pilot as though it is your full implementation.