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Writer's pictureFlorence, for Lean4U

How to manage communications in a Virtual Team?

Updated: Oct 7, 2019

Managing a virtual team is not the same as overseeing a more traditional, centrally located group of employees.


Communicating with remote team members demands a higher level of quality. Precision of language and intent are crucial. Working on virtual teams calls for a higher degree of communication frequency.

Distance, lack of personal familiarity, and cultural impacts can all be neutralized as communication threats if team members make it a point to engage in frequent communication.

The key: Assuring that communication occurs as often as it should and in the best possible manner will produce a self-managed virtual team.

How is managing a virtual team different from managing a centrally located group of employees?

  • Communicating with remote team members requires using language that's more precise

  • Managers must take greater precaution to ensure that their intentions are clear to their virtual team members

  • Virtual teams require managers to communicate with them more frequently than centrally located teams

How can a leader of a virtual team improve team communication?

  • Harness technology to establish a virtual presence with team members and promote self management

  • Stress quality and frequency of all communications

  • Communicate team goals and role clarity among team members

  • Draft a team charter to document all communication aspects


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