An Office Efficiency Simulation
A Lean Office hands-on exercise
Overview
Office processes are composed of individual tasks. Processes are generally developed over years of time and normally contain steps that are no longer required.
A lean office is an environment where each of theses processes has been evaluated and streamlined for maximum efficiency.
Many office processes move between departments before the process can be completed.
Another goal of lean office is to eliminate wasted movement by locating the personnel necessary to perform the task together.
Cross training and adjustments for changing workloads are other key points in a lean office.

When work cells have been designed and properly documented, workers can be moved between work cells based on the daily workload.
Continuous improvement should become a part of the culture within the office workplace so that everyone is always asking, "Is there another way?"
In this workshop, even though participants may not be able to fully complete a lean project without assistance, it is important to inspire them to go back and begin improvements.