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Storyboard

What is a project storyboard?

Project storyboards are ready-to-go project overviews. They communicate the success stories of process improvement project. 
Storyboards also share lessons learned so that others can replicate success and avoid common pitfalls.

What questions will a project storyboard answer?

 

  • What this project accomplish?

  • How will the customers, employees and organization benefit?

  • How does the end result compare to the baseline?

  • What are the hard and soft savings?

  • What lessons did the team learn?

  • Can this success be applied somewhere else?

Storyboard Checklist
Lean Coaching
Define.jpg

DEFINE

  • What was the problem, goal, scope and reason for this project to exist?

Source: Project charter, Goal statement, training objectives, etc.

  • What is the high-level view of the process being addressed?

Source: SIPOC, ...

  • What is the detailed view of one or more of the steps in the SIPOC ("As is" Map)?

Source: Detailed map, swimlane, value stream, basic flow, etc.

Measure.jpg

MEASURE

  • What was the plan for collecting data? What type? How much? By whom and how?

Source: Data collection plan

  • What does the baseline data look like when displayed?

Source: Baseline data display; run chart and histogram, box plot, ...

Analyze.jpg

ANALYZE

  • What were the suspected root causes of the problem with the project XYZ?

Source: Fishbone diagram, ...

  • What issues or opportunities did you discover by studying the process?

Source: Project specific map, value-added flow analysis, spaghetti, other, ...​

  • What were your main theories about the root causes of project XYZ issues and how did you verify them?

Source: Hypothesis statement(s) and results, root cause hypothesis worksheet

  • What data, observations or other proof do you have of root causes hypothesis verification?

Source: Verification of root cause, pareto chart, box plot, run chart, histogram

Improve.jpg

IMPROVE

  • What were the solutions you developped to solve the problem at the root?

Source: List of improvements, Solution selection matrix, impact effort matrix

  • What does the improved process look like with waste removed and solutions implemented?

Source: "To be" map (or segment), swimlane, value stream, flow map, spaghetti

  • What measurements or graphs do you have to show the "after" process is better?

Source: Proof of improvement, run chart, box plot, histogram, other, ...

CONTROL

  • What are the lessons learned? Soft / hard savings? Potential replication? Process owner sign off?

Source: Project closure, transfer opportunities, ...

Control.jpg

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